We start with your numbers and find where customers slip away. Then we build the plan that fixes it: ads, follow-up calls, an online checkout, or all three. We count the result in your system, not ours.
For gyms, studios, spas, salons, kids' programs, home services and the franchise systems behind them.
Our caller, after the formHi J, want your free first class this week?yes! thursday after work?
✓Booked: Thu 5:30 PM
✓Joined online, 10:42 PM
fresh out of our studio
Sample ads made in our studio for this page. Client work stays private. Text thread and confirmations are samples.
We graded 18,920 ads. The 6.2% that won took 49% of the spend.
$3.95M in spend across client accounts. benchmark.sneeze.it
Last 30 days: 3,967 calls, 9,125 texts and 187 people booked onto a calendar.
Counted live from the client accounts we work in. callcenter.sneeze.it
Online joins went from 40% to 59% at five franchise clubs.
From the clubs' own billing system, Jan 2020 to Oct 2026.
35,284 people who started a join and stopped became leads to call this year.
Every location of one national fitness franchise, Jan 1 to Oct 24, 2026.
Running in 530 locations for 71 franchise brands.
Live count from our client hub. hub.sneeze.it
No packages. Your plan.
Every plan starts with your numbers. Some clients use one of these, some use all four. We pick the mix that fixes where your customers slip away.
01
We make the ads.
Built from the ads already winning in accounts like yours.
6.2% of 18,920 ads won. We build from those.
02
We call every lead.
Phone and text from your own account until they book or say stop.
48.2% of leads booked for an 8-club gym brand.
03
We build the checkout.
Join, book or buy online, even at 10 PM. Stop halfway and we call.
38% of one franchise's online joins this year came after 6 PM.
04
We count the customer.
In your member, booking or store system. Never our own dashboard.
59% of joins at those clubs now happen online, up from 40%.
Same lead. Two Friday nights.
Jessfilled in your form, Fri 9:14 PM
Auto-reply: Thanks! Someone will be in touch.
Saturday. Sunday.
Mon 11:02 AM. Missed call from the club.
No voicemail.
Wed: joined the gym down the street.
Hi Jess, it's Sam at the club. Want your free first class this week?
yes! thursday after work?
Done. Thursday 5:30 PM. See you there.
✓ Booked: Thu 5:30 PM
✓ Joined online that night. In your member system.
One lead, gone. The ad still gets the credit.
One lead, one member. Counted where you count it.
Sample conversation. Names and times are illustrative.
One customer, start to finish.
Join, book or buy. Here is one customer, start to finish. Most agencies hand you step one.
01
They see the ad and fill in a form.
most agencies stop here
02
We reach them while they still care.
Hi J, it's Sam. Want your free first class this week?yes! thursday after work?✓ Booked: Thu 5:30 PM
03
They join online, even after hours.
PlanMonthly, all clubs
Today$0 enrollment
Join nowJoined 10:42 PM, desk closed
04
We count it where it counts.
New agreement#40812
SourceMeta, first week on us
Booked byOur call center
✓ In your member system
01
They see the ad and fill in a form.
most agencies stop here
02
We reach them while they still care.
Hi K, it's Ana. Still want that facial this week?saturday morning?✓ Booked: Sat 11:00 AM
03
They book online, even after hours.
TreatmentSignature facial
WithFirst available
Confirm bookingBooked 11:58 PM, spa closed
04
We count it where it counts.
New appointmentSat 11:00 AM
SourceMeta, well rested
Booked byOur call center
✓ In your booking system
01
They see the ad and tap through.
most agencies stop here
02
We follow up on the cart they left.
Hi M, your serum is still in your cart. Want us to hold one?yes, buying it now✓ Paid: $64
03
They buy online, even after hours.
ItemDaily serum, 30 ml
Total$64
Buy nowBought 11:15 PM
04
We count it where it counts.
New order#10233
SourceMeta, back in stock
Followed up byOur call center
✓ In your store
Steps 02 to 04 show sample data.
Six clients. Six different plans.
Same agency, a different mix every time. Here is what each one used, and what it produced.
Five clubs of a national fitness franchise · Jan 2020 to Oct 2026
Joins made online went from 40% to 59%.
Same clubs, same offers. After our join flow and lost-join capture went live, the front desk's share fell from 53% to 33%. Across the whole franchise this year, 35,284 people who stopped halfway became leads.
Our online joinBilling system's web joinFront desk
From the clubs' own billing system.
An 8-club gym brand in four states · Feb 2026 to now
229 of 475 leads booked an appointment.
Their last agency left one person making every ad. We built three months of rotating ads in one production cycle, put our callers on every lead and gave leadership one dashboard.
What they usedAds and creativeCall centerReporting dashboardBooking system integration
One Meta retargeting campaign for a $1 enrollment offer, aimed at lost joins, recent visitors and people who started checkout. Recent buyers were left out.
Figures as reported to each client for the period named. Client names left out on purpose. See all results
Made here.
Feed, story and shopping ads for eight kinds of business. These are studio samples; client work stays private.
Gym Feed, 4:5Blowout salon Story, 9:16Med spa Feed, 4:5Pilates studio Feed, 4:5Home services Feed, 1:1Kids swim school Feed, 4:5Skincare shop Shopping, 4:5Recovery studio Feed, 4:5
and yes, we write the follow-up texts tooSee more work
How we keep score.
We may not be for everyone. For the right businesses, this is the whole job.
Customers, not clicks.Every report leads with who joined, booked or bought, then what each one cost.
Your system is the source.Sales come from your member, booking or store system, never from our guesses.
A person reads it first.Nothing reaches you that one of us has not checked.
You hear it from us first.A pixel that stops firing, an offer that ended, a location booking four days out: we catch it and fix it.
Anyone who sells a membership, a booking or a product· gyms · studios · med spas · salons · kids' programs · swim schools · recovery · home services · franchise systems
No. We start with the piece that fixes your biggest leak: the ads, the follow-up calls or the checkout. We add more only if your numbers call for it.
How do you decide what I need?
We look at last month's spend, leads and sales, then show you where people dropped out. The plan comes from that, not from a package.
Whose name do my leads see?
Yours. Our callers work inside your own account, so every call and text comes from your business.
Do you work with my system?
We write joins, bookings and sales into ABC Fitness, Mindbody, Zenoti, Glofox, ClubReady, Boulevard, Shopify and more than 40 others. If yours isn't listed, ask.
Do you work with franchise systems?
Yes. We run in 530 locations for 71 franchise brands, with results for each location and for the brand.
How do you count results?
In your member, booking or store system. If it isn't in your system, we don't count it.
How fast can we start?
Up and running in as little as two weeks.
How does pricing work?
By the scope of work. We don't sell packages, so there's no price list. Your plan is built around your business, and the price follows what the plan needs.
Is there a contract?
90 days to start, then month to month. After that, you can stop with 30 days' notice.
Bring last month's results. We'll show you the customers you missed.
Thirty minutes. Bring your spend, leads and sales from last month. You leave knowing how many more should have joined, booked or bought, and where they slipped away.
